FAQ'S
Answers to Your Top Mattress Questions
Find the Answers You Need to Make an Informed Mattress Purchase
What is the best type of mattress for me?
The best type of mattress for you depends on your individual preferences and needs. For example, if you prefer a soft and cushiony feel, a memory foam mattress may be the best choice. On the other hand, if you prefer a more traditional feel with more support, an innerspring mattress may be a better option.
How often should I replace my mattress?
The general rule of thumb is to replace your mattress every 3-4 years. However, this can vary depending on factors such as usage, weight, and overall wear and tear.
What is the warranty on your mattresses?
At TMF, we stand behind the quality of our mattresses and offer a [warranty length]-year warranty on all of our products. If you experience any defects or issues with your mattress, please contact our customer service team for assistance.
Are all of your products available online?
We carry our full line of products on our website. However, there are some replacement parts and related products that are only available through our phone order lines. If you’re looking for something and can’t find it on our website, call 055-232-5099 to talk to one of our Sleep Experts.
What size mattress should I buy?
The size of mattress you need depends on your personal preferences and the size of your bedroom. We offer a range of sizes, including Single, large single, queen, large queen, double size, king size, jumbo king size, so you can find the perfect fit for your space.
How do I clean my mattress?
It's important to keep your mattress clean to maintain its quality and prolong its lifespan. We recommend spot cleaning any spills or stains with a mild detergent and warm water. For deeper cleaning, you can use a handheld vacuum or a professional mattress cleaning service.
How long does it take to receive my mattress after I order it?
Mattress deliveries typically take 7-14 business days once the order has been processed.